Unfortunately, we DO NOT ACCEPT REFUNDs AND EXCHANGES due to hygiene reasons.
Once an order is confirmed, it cannot be canceled nor refunded.
All our products are made of premium natural beech hardwood. Please note that the color and texture of wood grain will vary from product to product. This is the characteristic of all-natural wood products and it should not be seen as an imperfection but as natural characteristics which makes each and every piece unique.
The color of the actual products may vary slightly depending on the calibration of your screen.
Please inspect your order upon receipt and contact us immediately at [email protected] if the item is defective, damaged due to postage or if you received the wrong item with your order number, the problem, and photos of the issue so that we can investigate the issue and make things right.
Drop us an email if you have any other questions, we are more than happy to hear you out: